At madrid888, privacy is not merely a legal obligation — it is a core value that guides every operational decision we make. This Privacy Policy clearly explains what data we collect, why we need it, who can access it, and your rights as a player to control your own personal information.
Six data protection commitments we uphold for every player in Malaysia
All data transmitted between your device and madrid888's servers is encrypted using 256-bit SSL — the same standard used by Malaysia's leading banks. This means your username, password, card details and personal information cannot be read by anyone intercepting your network traffic.
🔒 256-bit SSL ActiveMadrid888 has never sold, rented or exchanged players' personal information to any third party for marketing or commercial purposes — and never will. Your data belongs to you, not us. This policy has remained unchanged since madrid888 began operating in 2018.
🚫 No Data SalesYour madrid888 account password is never stored in plain text. Our system uses a strong hashing algorithm — which means even madrid888 staff cannot view your password. If you forget it, the only option is to reset it; nobody can "resend" your old password because it simply does not exist in any readable form.
🔑 Hashed PasswordNot all madrid888 staff can access players' personal data. The need-to-know principle ensures that only staff with a legitimate operational need — such as the support team handling your enquiry or the finance team verifying a transaction — can view information relating to your account.
👁️ Restricted AccessAs a madrid888 player, you have the right to request a copy of all personal data we hold about you. You may also request deletion of your personal data upon account closure, subject to minimum legal record-keeping obligations. All requests are processed within 14 business days.
✅ PDPA Rights FulfilledIn the event of a security incident involving player data — however minor — madrid888 is committed to notifying affected players within 72 hours via their registered email. Transparency is a principle we will not compromise on, especially when your data security is at stake.
🔔 72-Hour NoticeA quick overview before you read the full policy below
This Privacy Policy ("Policy") describes how madrid888 (operated under the website https://madrid888.click) collects, uses, stores and protects your personal information when you use our platform. This Policy applies to all registered players, website visitors and any individual who interacts with madrid888 services.
By registering an account or using the madrid888 platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please refrain from using our services. This document is written in Bahasa Malaysia and serves as the authoritative version for Malaysian players.
Madrid888 only collects data that is genuinely necessary to provide a safe, fair and efficient betting and casino service. We do not collect irrelevant or excessive data.
A. Data You Provide Directly:
B. Automatically Collected Data:
Every type of data we collect has a clear and legitimate purpose. Below is a full table outlining how your data is used at madrid888:
| Data Type | Primary Purpose | Legal Basis |
|---|---|---|
| Identity & Contact Data | Account management, age verification, service communications | Contract performance |
| KYC Data (IC/Passport) | Identity verification before large withdrawals, fraud prevention | Legal obligations |
| Financial Data | Deposit & withdrawal processing, payment method verification | Contract performance |
| Technical Data & Logs | Account security, fraud detection, technical issue diagnosis | Legitimate interest |
| Gaming Activity Data | Responsible gambling compliance, auditing, and fraud prevention | Legal & contractual obligations |
| Cookie & Navigation Data | Better user experience, session verification, internal analytics | Your consent |
Madrid888 does not use your personal data for third-party advertising, data selling or any other commercial purpose outside the scope of the services you use. We do not build "user profiles" to sell to advertisers.
Madrid888 maintains a strict policy on who may view and process players' personal data. Your information is not widely shared — it is only accessible to the following parties under very specific circumstances:
Should madrid888 undergo a change of ownership or merge with another entity in the future, players will be notified in advance, and your personal data will continue to be protected under this Privacy Policy or an equivalent or stricter policy adopted by the successor company.
The madrid888 website uses cookies to ensure the platform runs smoothly and to provide you with a seamless experience. Cookies are small text files stored in your browser when you visit our website.
Types of Cookies We Use:
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of the madrid888 platform — particularly your ability to stay logged in.
Data security is an investment madrid888 takes seriously. Below are the technical and organisational measures we practise every day to protect your information:
While madrid888 takes all reasonable steps to protect your data, no system can guarantee 100% security — zero risk does not exist in the digital world. That is why we also encourage players to use strong passwords, enable 2FA and never share their login details with anyone.
As a madrid888 player, you have the following rights regarding your personal data. These rights are in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):
You have the right to request a copy of all personal data we hold about you. We will provide a data report within 14 business days of the request date.
If any personal data we hold about you is inaccurate or out of date, you have the right to request a correction via your account settings or by contacting support.
You may request deletion of your personal data upon account closure, subject to a minimum 5-year legal record-retention obligation for financial data.
You have the right to object to the processing of your data for specific purposes — in particular, for marketing communications you no longer wish to receive. You can unsubscribe at any time via the link included in every email we send.
You have the right to receive your personal data in a machine-readable format (such as CSV or JSON) for transfer to another platform, upon request.
In certain circumstances, such as during a dispute, you may request that madrid888 restrict the processing of your data while an investigation or resolution is underway.
To exercise any of the rights above, please contact the madrid888 Privacy Officer at privacy@madrid888.click or via support@madrid888.click, stating the right you wish to exercise along with your account details. All requests will be acknowledged within 3 business days and resolved within 14 business days.
Madrid888 has appointed a Privacy Officer responsible for ensuring our platform complies with all data protection obligations. If you have any questions, concerns, or complaints regarding our Privacy Policy or the handling of your personal data, please contact us:
If you are not satisfied with madrid888's response to your privacy complaint, you have the right to file a complaint with Malaysia's Personal Data Protection Department under the Ministry of Communications and Digital.
Madrid888 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or service improvements.
Useful links related to our Privacy Policy: Terms & Conditions | Responsible Gaming | FAQ
Many online platforms write their privacy policies because they have to — because the law requires it, not because they genuinely care about their users' privacy. madrid888 took a different approach from the start: privacy is not a box to tick on a compliance checklist. It is a real operational value.
When you deposit RM50 via Touch 'n Go to bet on a Malaysia Super League match at madrid888, you are entrusting us with highly sensitive financial information. We do not take that trust lightly. That is why we invest in the same 256-bit SSL encryption used by commercial banks — not just the bare minimum needed to meet compliance standards.
One aspect that is often overlooked on betting platforms is the security of gaming activity data. Every wager you place — whether it is a RM10 bet on a BWF badminton match or RM200 on an EPL fixture — is recorded within the madrid888 system. madrid888 retains this data to meet responsible gambling legal obligations, not to sell your behavioural profile to third parties. Only staff who require access for legitimate work functions — such as the team investigating game-related complaints — are permitted to view these records.
For players who are mindful of their digital footprint, madrid888 offers full facilities to access and manage your personal data. You may request a complete data report — covering all information we hold about you — within 14 days. If you close your account and wish to have your data deleted, we can do so within the limits permitted by financial record-keeping laws. madrid888 believes you have the right to know what we hold, and the right to change it.
Our use of cookies at madrid888 is also carefully considered. We do not use the third-party tracking cookies commonly deployed by advertisers to build user profiles across multiple websites. Cookies on madrid888 serve functions you directly benefit from — keeping you logged in, saving your language preferences and identifying unusual login activity to protect your account.
Madrid888 will continue to update our privacy practices in line with technological developments and changes in Malaysian law. Any updates will be communicated clearly to all members. Your privacy is a responsibility we take seriously — and that commitment will not change, no matter how much madrid888 grows in the future.
Answers to the most frequently asked questions about privacy and data security at madrid888
Now that you know how we protect your privacy, create a free madrid888 account and enjoy a 150% deposit bonus on your first deposit. The best odds for Super League, EPL, badminton and cricket. Minimum deposit of just RM20 via Touch 'n Go or DuitNow.